At Odelus Wellness Psychiatry, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and utilize our telehealth services.

1. Information We Collect

When you use our services, we may collect the following types of information:

• Personal Information: This may include your name, email address, phone number, date of birth, medical history, and other information necessary for providing psychiatric care.
• Payment Information: If you engage in services that require payment, we may collect credit card information and billing details.
• Health Information: As part of providing psychiatric services, we may collect sensitive health information relevant to your care.
• Usage Information: We may collect data about your interactions with our website, such as IP addresses, browser types, and pages visited through cookies and tracking technologies.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

• Providing and managing our telehealth services.
• Communicating with you regarding appointments, reminders, and services.
• Processing payments for our services.
• Improving our services and website functionality.
• Complying with legal obligations and protecting against legal liability.

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information in the following situations:

• With Healthcare Providers: We may share your information with other healthcare professionals who are involved in your care.
• Service Providers: We may share your information with third-party vendors who provide services on our behalf (e.g., payment processing, IT support).
• Legal Compliance: We may disclose your information if required by law or to respond to legal requests and protect our rights.

4. Your Rights

You have the right to:

• Access your personal information and request corrections.
• Request the deletion of your personal information, subject to certain exceptions.
• Withdraw consent for processing your information at any time, where applicable.

To exercise these rights, please contact us using the details below.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

7. Policy Changes

We may update this Privacy Policy from time to time. We will notify you of changes by posting the new Privacy Policy on our website. Your continued use of our services after changes indicates your acceptance of the new policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Odelus Wellness Psychiatry
(470)594-5277
[email protected]